Diensten

Unified Communications & Collaboration

MITEL MICOLLAB UCC

MiCollab is the flexible, affordable unified communications and collaboration solution that can be implemented on any network or mobile device to enable faster and more effective business communications.
The MiCollab portfolio is designed to help businesses improve the way their employees communicates and collaborate with a complete suite of productivity enhancing tools for individuals and work groups, including voice, IM, presence, mobility, collaboration, and a range of video options. MiCollab increases the functionality and utility available within the portfolio by adding key features, such as a uniform end user experience across any device, reducing channel and end-customer costs across the solution lifecycle, and the ability to scale to meet the UCC needs of larger enterprises.

Key business benefits of MiCollab

Get more done – from anywhere

  • Increase employee collaboration and productivity by reducing communications latency, managing workflows, and eliminating device and media dependencies
  • Single point of access to all communications and collaborations tools
  • Mobile-first design with consistent experience across devices
  • Build better connections using MiTeam, IM, voice, video or full Web collaboration from any location on any device
  • Support for the broadest portfolio of mobile devices in the industry

Easy administration

  • Manage all collaboration tools using a single, user-friendly interface
  • Maintain just one server, which can be deployed however suits you best – on premises or in virtualized environments
  • APIs integrate MiCollab with your other business applications, like email, calendars and CRM systems

Reduce costs

  • Reduce your total cost of ownership, especially with a straightforward, cost-effective migration path to the cloud
  • By giving your employees a better way to communicate, you can reduce travel time and expenses, improve productivity, and remain competitive

Features:

  • Communications forums that mirror your conversations across all devices in real-time
  • Contextual and searchable message threads
  • Text chat
  • Real-time voice and video calling
  • Real-time voice and video conferencing with web sharing
  • Screen sharing
  • File sharing
  • Third party app integrations
  • WebRTC Web client available
  • Support for English, French, German, Spanish, Swedish, Dutch, Portuguese, Italian, Danish, Finnish, Chinese